About Movement Referrals
Movement Holding Ltd (hereinafter: “Movement Referrals”, “we” or “us”), a company registered in England and Wales, whose registered office is at Unit 3 Abbots Park, Preston Brook, Runcorn, WA73GH.
At Movement Referrals, the privacy of our clients, contacts, and suppliers is very important. Therefore, this document sets out how we will treat your Personal Data (hereinafter: “Privacy Policy”). This Privacy Policy applies to all our processing of your Personal Data.
Personal Data refers to any information with which a natural person can be directly or indirectly identified (hereinafter: “Personal Data“). This includes first and last names, (mobile) telephone numbers, (e-mail) addresses and date of birth. Personal data relates to a person, the data subject (hereinafter: “Data Subject”). The collection, storage, use, processing, consultation and forwarding of Personal Data is referred to as: “processing”.
We process the Personal Data of our suppliers, customers, distributors, contacts and website visitors on the basis of the Personal Data you provide to us. This will often be the case when you enter into an agreement with us, or provide us with your details when you request us to contact you, for example via the contact form on our Website, or when you visit our website (“Website“) www.movementvets.co.uk
Here at Movement Referrals, we are committed to safeguarding the privacy of our website visitors.
What Information Do We Collect?
We may collect, store and use the following kinds of personal data:
a) Information about your computer, your visits to, and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and the number of page views).
b) Contact details such as name, address, email address, contact numbers
c) Information about your pet and referring veterinary practice, your insurance
d) Information about the services used
e) Financial information
f) Information that you provide to us to subscribe to our website services, email notifications and/or newsletters.
g) Any other information that you choose to share with us.
What are Cookies?
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit;
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use through cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.htm
How is your Personal Data Used?
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
- administer the website;
- improve your browsing experience by personalising the website;
- enable your use of the services available on the website;
- send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
- deal with enquiries and complaints made by or about you relating to the website or the services received;
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
How is your data protected?
Personal Data processed by us is protected using various security measures. We do our utmost to ensure that the processing of Personal Data is at all times subject to a level of security that, given the state of the art should be sufficient to prevent unauthorised access to, modification, disclosure and/or loss of Personal Data. This way, we ensure that people who have nothing to do with your Personal data cannot access it either. When we (under certain circumstances) give your Personal Data to a third party, we require the third party to treat your Personal Data with the same care as we do.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential.
Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to companies approved by you;
- to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling. Except as provided in this privacy policy, we will not provide your information to third parties.
Policy Amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email if we have your direct contact information.
Your Rights
You may instruct us to provide you with any personal information we hold about you. You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
Under GDPR laws, you are entitled to the following rights:
- the right of access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to data portability
- the right to object
- the right not to be subject to a decision based solely on automated processing
How long will we keep your Personal Data?
We aim to apply best practice and therefore, we will not retain your Personal Data any longer than is necessary to achieve the purposes referred to above and/or to comply with our legal obligations. This means that, in principle, we will retain your Personal Data as long as you are our client and/or until financial obligations have been fulfilled.
Third Party Websites?
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Review Policy
We always want to learn more about our clients’ experience, and reviews are a great way for us to get your feedback. Find out more about how we manage our reviews below, and the steps we take to combat fake reviews.
*It’s important to us that reviews are posted by Movement Referrals customers.
*No reviews are posted by Movement Referrals’ staff or relatives, and clients are not paid or enticed to leave a review.
*Movement Referrals does not remove reviews, even if they are negative.
*Reviews are constantly monitored and responded to by our team.
Updating Information
Please let us know if the personal information which we hold about you needs to be corrected or updated.